Before traveling to Cuba, it’s essential to have access to accurate and up-to-date contact information. This Contact Information for Cuba guide provides the most important emergency numbers, embassy details, and key local resources you might need during your stay. Whether you’re visiting Havana, Varadero, or Santiago de Cuba, these contacts ensure safety, convenience, and peace of mind.
Emergency Numbers in Cuba
Cuba’s emergency services are reliable and available nationwide. Operators usually speak Spanish, though hotel receptionists can assist foreign travelers with calls if needed.
| Service | Phone Number | Notes |
|---|---|---|
| Police (Policía Nacional Revolucionaria) | 106 | For theft, assault, or security issues |
| Fire Department (Bomberos) | 105 | In case of fires or emergencies |
| Ambulance / Medical Emergency | 104 | Available 24/7 nationwide |
| Tourist Police (Politur) | +53 7 833 1234 | English-speaking assistance for tourists in Havana |
Medical Assistance & Hospitals
Cuba’s healthcare system is well-organized and free for citizens, but foreign visitors are expected to pay in hard currency. It’s strongly recommended to carry travel insurance that includes medical coverage. Below are key hospitals serving tourists:
- Cira García International Clinic (Havana): +53 7 204 2811 — main hospital for foreigners in Cuba.
- Centro Internacional de Retinosis Pigmentaria: +53 7 204 0310 — specialized ophthalmology treatments.
- Hospital Clinico Quirúrgico (Varadero): +53 45 667 151 — general medical and emergency care for Varadero area.
- International Clinic Santiago de Cuba: +53 22 64 5045 — serving eastern Cuba visitors.
Keep copies of your passport, travel insurance, and flight tickets with you when seeking medical care. Most clinics accept payments in euros or by card (Visa/Mastercard only).
Embassies & Consulates in Havana
Most foreign embassies are located in Havana’s Vedado and Miramar districts. Below is a list of major embassies and their contact details for emergencies or consular assistance.
| Country | Address | Phone |
|---|---|---|
| United States (via Swiss Embassy – U.S. Interests Section) | Calzada 551, Vedado, Havana | +53 7 839 4100 |
| United Kingdom | Calle 34 No. 510 e/ 5ta y 7ma, Miramar | +53 7 214 2200 |
| Canada | Calle 30 No. 518 e/ 5ta y 7ma, Miramar | +53 7 204 2516 |
| Spain | Calle 16 No. 316 e/ 5ta y 7ma, Miramar | +53 7 214 2270 |
| Germany | Calle 13 No. 652 e/ B y F, Vedado | +53 7 833 2569 |
| Mexico | Calle 14 No. 518 e/ 5ta y 7ma, Miramar | +53 7 214 0091 |
Transportation Contacts
Getting around Cuba is safe, but knowing official transportation contacts helps avoid scams and delays.
- Cubataxi: +53 7 855 5555 — official taxi service for Havana.
- Viazul Bus Terminal (Havana): +53 7 881 1413 — intercity bus company connecting major tourist destinations.
- José Martí International Airport: +53 7 266 4133 — general airport information and flight schedules.
- Varadero International Airport: +53 45 613 006 — located 140 km east of Havana.
Learn more about transportation options on our Transportation Guide for Cuba.
Tourism Offices & Traveler Assistance
Cuba maintains a network of tourism offices under the INFOTUR brand, providing maps, event details, and travel advice.
- INFOTUR Havana: Corner of 23rd and L Streets, Vedado — +53 7 833 5659
- INFOTUR Varadero: Avenida 1ra, Plaza América Shopping Center — +53 45 668 170
- INFOTUR Santiago de Cuba: Calle Aguilera #402 — +53 22 654 387
Mobile Networks & Internet Assistance
Cuba’s mobile services are operated by ETECSA. Tourists can purchase prepaid SIM cards at official offices or airport kiosks.
- ETECSA Tourist Line: +53 5 264 2266
- ETECSA Office Havana: Obispo Street, Old Havana
- Internet Cards (NAUTA): Sold at hotels and ETECSA shops for 1–2 USD/hour
Travel Tips & Local Etiquette
- Always carry a copy of your passport and travel insurance details. - For medical issues, visit an international clinic rather than a local hospital. - Use official taxis or hotel-arranged transport only. - Keep emergency numbers saved on your phone and written down. - For lost items, contact Tourist Police (Politur) immediately.
Where to Go Next
- Cuba Health & Safety – Practical medical and safety advice.
- Cuba Travel Tips – Local advice for money, etiquette, and navigation.
- Transportation Guide for Cuba – Buses, taxis, and car rentals explained.
Having these key contacts at hand ensures a smooth and stress-free experience in Cuba. Whether you need help, information, or emergency support, local institutions and embassies are ready to assist international travelers with professionalism and care.
