Before you travel to the Canary Islands, it’s helpful to know where to turn for assistance, emergencies, or general tourist information. This guide lists key phone numbers, addresses, and online resources to help you stay connected and safe while exploring the islands. All major services provide English-speaking support, especially in tourist zones like Tenerife, Gran Canaria, and Lanzarote.
Emergency Numbers
In case of emergency, dial 112 — this number works on all islands for police, fire, and ambulance services. Operators speak Spanish and English, and the service is available 24/7.
| Service | Phone Number |
|---|---|
| General Emergency (Police / Fire / Ambulance) | 112 |
| Local Police (Policía Local) | 092 |
| National Police (Policía Nacional) | 091 |
| Civil Guard (Guardia Civil) | 062 |
| Red Cross (Cruz Roja) | +34 922 28 44 94 |
Hospitals & Medical Assistance
Each island has modern hospitals, clinics, and 24-hour pharmacies. Emergency services are free or low-cost for EU citizens with a European Health Insurance Card (EHIC). For non-EU travelers, travel insurance is essential.
- Hospital Universitario de Canarias (Tenerife): Carretera Ofra, San Cristóbal de La Laguna. Tel: +34 922 67 10 00
- Hospital Doctor Negrín (Gran Canaria): Barranco de la Ballena, Las Palmas. Tel: +34 928 45 00 00
- Hospital José Molina Orosa (Lanzarote): Carretera de San Bartolomé, Arrecife. Tel: +34 928 59 00 00
- Hospital General de Fuerteventura: Puerto del Rosario. Tel: +34 928 86 00 00
For minor issues, most towns have local centros de salud (health centers) with English-speaking doctors during tourist seasons.
Tourist Information Centers
Tourist offices provide free maps, brochures, local advice, and multilingual assistance. Below are some of the main centers across the archipelago:
- Tenerife: Plaza de España, Santa Cruz de Tenerife. Tel: +34 922 24 93 55
- Gran Canaria: Parque de Santa Catalina, Las Palmas. Tel: +34 928 26 30 40
- Lanzarote: Avenida de las Playas 1, Puerto del Carmen. Tel: +34 928 51 04 28
- Fuerteventura: Calle Primero de Mayo, Puerto del Rosario. Tel: +34 928 85 06 77
- La Palma: Avenida Marítima 4, Santa Cruz de La Palma. Tel: +34 922 41 39 45
Tourist offices are open Monday to Friday from 9:00 am to 6:00 pm and often on weekends in resort areas.
Airports & Airlines
For flight assistance, baggage issues, or transport connections, contact the airports directly:
- Tenerife South Airport (TFS): Tel: +34 913 21 10 00 – AENA Tenerife Sur
- Gran Canaria Airport (LPA): Tel: +34 913 21 10 00 – AENA Gran Canaria
- Lanzarote Airport (ACE): Tel: +34 913 21 10 00 – AENA Lanzarote
Embassies & Consulates
While there are no foreign embassies in the Canary Islands, several countries have consulates in Las Palmas and Santa Cruz de Tenerife to assist their citizens.
- British Consulate (Las Palmas): Calle Luis Morote 6, 3rd Floor. Tel: +34 928 26 25 08
- German Consulate (Santa Cruz de Tenerife): Rambla de Santa Cruz 66. Tel: +34 922 27 15 15
- Italian Consulate (Santa Cruz de Tenerife): Avenida Francisco La Roche 33. Tel: +34 922 24 08 74
- Swedish Consulate (Las Palmas): Calle Buenos Aires 3. Tel: +34 928 22 54 58
Lost & Found / Travel Assistance
- Airport Lost & Found (AENA): +34 913 21 10 10
- Public Transport Info (TITSA Tenerife): +34 922 53 13 00
- Fred. Olsen Ferry Customer Service: +34 902 10 01 07
- Naviera Armas Ferry Service: +34 902 45 46 45
- Taxi Tenerife: +34 922 31 11 11
Tourism Authorities & Official Resources
Official tourism websites provide up-to-date information about events, safety notices, and transportation across the islands:
Where to Go Next
- Health & Safety in the Canary Islands
- Travel Tips for the Canary Islands
- Transportation Guide for the Canary Islands
Having these contacts at hand ensures peace of mind while traveling. Whether you need local assistance, medical care, or simply a map to your next destination, help in the Canary Islands is always close by.
